Articles

Notes from production.

What I learned building agent systems on a platform that manages tens of thousands of devices. Every piece comes out of a system that runs - not a general summary.

  1. Why logs don't help when an agent fails

    The log shows the action happened, which parameters it used, what came back. The one thing it doesn't show is why those parameters were chosen.

    • Agentic AI
    • Production
  2. Where we drew the automation line

    Deciding how far the agent goes looks like a question about model quality. It isn't. It is a question about what breaks when it gets things wrong.

    • Agentic AI
    • Production